The Freight Forwarding Software to Run Your Entire Operation  

One system for operations, accounting, CRM, quoting, and customer engagement. Shipthis gives freight forwarders full operational control - from the first quote to the final invoice - without stitching together five different tools.  

AI That Actually Does
The Work In Freight Operations

  • Most freight teams spend more time managing data than managing freight.
  • Documents re-keyed by hand. Rates parsed from emails.
  • Vendor invoices matched line by line. Exceptions chased across inboxes.
  • None of it moves the cargo. All of it slows the operation.
That's not an operations problem. It's a software problem.
Shipthis AI reads documents, parses emails, matches bills, and predicts pricing outcomes — so your team focuses on customers and decisions, not data entry.
See Shipthis AI in Action
See Shipthis AI in Action

Magic Drop - Document Intelligence

Magic Drop reads freight documents the moment they arrive: MBLs, HBLs, AWBs, commercial invoices, packing lists, and rate sheets. It extracts every critical field, validates the data against the shipment record, and populates your system automatically.

  • 50+ fields extracted per document.
  • Under 10 seconds
  • Zero re-keying.

AI Pricing & Rate Intelligence

Shipthis AI analyses your historical quotations, customer behaviour, trade lanes, and margins to predict win probability and expected profitability before you send a price. It also normalises incoming rate sheets from carriers and agents — across PDFs, Excel files, emails, and screenshots — into a single searchable rate library.

  • Price with precision.
  • Know your margin before you quote.

Smart Book - Financial Automation

Smart Book reads vendor invoices, matches charges to the correct job, validates rates against your contracted tariffs, and flags discrepancies before the job closes. Every cost is accounted for in real time.

  • 99.97% reconciliation accuracy
  • Revenue leakage caught before it happens.

Email Bridge -  Automated Email Parsing

Email Bridge reads incoming emails, identifies intent, and triggers the right action automatically. An RFQ becomes a quote request in your pipeline. A booking confirmation updates the shipment record. A vendor invoice initiates an accounting workflow.

  • Emails in.
  • Actions triggered.
  • Zero manual triage

The Complete Operating System for Modern Logistics

Every module your team needs — unified on one platform, with one login, one data model, and one monthly invoice.

Manage Air, Sea, Road, and Rail Shipments from One Operational View

Air, sea, road, and rail — managed in one view, on one system. Automate end-to-end workflows, track real-time milestones, and handle complex house and master consolidations across every mode without re-entering data.

Key Feature

  • Real-time vessel, container, and flight tracking across all modes
  • Consol jobs with container visualiser
  • CO2 emissions tracking per shipment
Shipment Management

Every Cost Accounted. Every Margin Protected. Built for Freight.

Freight accounting isn't a back-office function — it's where margin is made or lost. Shipthis embeds accounting directly into operations. Every job accrues costs in real time, vendor bills are matched automatically, and invoices generate without re-entry. Multi-currency, multi-entity, GAAP-compliant — and fully reconciled before the job closes.

Key Feature

  • Real-time P&L per shipment — revenue, cost, and margin on every job
  • Banking integration with automated statement reconciliation
  • Native integrations with QuickBooks, Xero, Sage, and major ERP systems
Accounting & Finance

Run Freight Sales with the Context Your Team Actually Needs

Generic CRMs don't understand freight. Shipthis Sales CRM is built around how freight forwarding is sold — trade lanes, shipment volumes, customer revenue, and quoted rates attached directly to every lead and opportunity. Your sales team sees pipeline, targets, and forecast in one view. Your management sees where revenue is being won, and what's at risk.

Key Feature

  • Freight-specific pipeline management — trade lanes, volumes, and rates on every deal
  • Multiple quote options per RFQ with approval workflow
  • Ocean spot rates via CargoFive integration
Sales CRM

Quote Faster, Win More — From Rate to Proposal in Seconds

Generate accurate multi-leg quotes in seconds — pulling from contracted rates, spot rates, and external providers. Margins calculated automatically, surcharges applied correctly, best option surfaced before you send.

Key Feature

  • Multi-channel RFQ capture — email, portal, and WhatsApp
  • Multiple quote options per RFQ with approval workflow
  • Ocean spot rates via CargoFive integration
Quotation Management

Every Quote Leaves with the Right Margin — Automatically

Centralise buy and sell rates across all modes and carriers — with automatic surcharge detection, margin checks, and AI-powered rate sheet normalisation. Every quote pulls from one verified source.

Key Feature

  • Auto-rating with margin assurance
  • Customer-specific tariffs with version control
  • Rate search across all modes, lanes, and carriers
Tariff & Rate Management

Give Customers Real Transparency, Not Status Emails

Your customers want to know where their cargo is without calling your team. Shipthis gives them a fully white-labeled portal under your brand — live shipment tracking, instant quote requests, invoice access, and document exchange, available 24/7 on web and mobile. You stop fielding status emails. They get the visibility they expect from a modern freight partner.

Key Feature

  • White-labeled portal — your brand, your domain, your experience
  • Live shipment tracking across air, sea, and land
  • Self-service quote requests and rate search
Customer Experience Portal

Warehouse Management That's Part of the Operation, Not Bolted On

Handle receipts, releases, inventory, and bonded cargo — fully integrated with live freight operations, not bolted on as a separate system. Warehouse staff scan and move cargo on mobile. Billing calculates automatically. No separate WMS required, no duplicate data entry.

Key Feature

  • Integrated receipt, release, and inventory tracking across aisles, racks, and bins
  • Convert warehouse releases directly into shipments — zero re-entry
  • Automated warehouse billing — storage, handling, and receiving calculated automatically
Warehouse Management (WMS)

Bring Partners Into the Same System

Digitize collaboration with agents and carriers. Vendors can upload invoices, update milestones, and communicate directly inside Shipthis—eliminating email chains and manual follow-ups.

Key Feature

  • Direct invoice upload and automated matching
Vendor Portal

Proven Impact for Freight Forwarders Across Every Part of Your Operation

Real numbers from freight forwarders running on Shipthis.

Operational Efficiency

70%+
Efficiency improvement across freight operations

Speed & Automation

< 10s
AI-driven document processing(vs. 15–20 minutes manually)

Scalability

1× - 3×
Shipment volume handled with the same headcount

Financial Control

100%
Cost and revenue accounted before job close

Built for Freight Forwarders. Trusted Across Global Trade.

From digital freight forwarding to accounting, compliance, analytics, and customer portals — Shipthis supports end-to-end freight operations.

Break Free from the Limits of Legacy Freight Forwarding Software

Stop patching together disconnected tools. Shipthis eliminates manual data entry, email overload, and fragmented systems by unifying your entire operation on one intelligent platform.

Your TMS, your accounting tool, your CRM, your customer portal. Four systems. Four invoices. Zero shared data.

Most freight platforms were built as point solutions — each solving one problem, none designed to work together. Your team pays the price every day in manual reconciliation, delayed visibility, and a bill that grows every time your operation needs a new connection.

  • Shipment, financial, and customer data — three systems, no live connection
  • Every handoff between systems is a manual re-entry and a potential error
  • No live cross-entity view — management visibility requires manual consolidation
One Report. Every Module.
Quote → Job → Invoice

One data model. A quote becomes a shipment.
A shipment accrues costs that feed the invoice automatically. Your team enters data once.

Every module — operations, accounting, CRM, quoting, warehouse — runs on one record. No sync. No re-entry. No gaps between systems.

Every branch, every team, every job visible from one dashboard. No manual reports. No end-of-month consolidation.

Multi-entity, multi-currency operations from one platform. Separate P&Ls per branch. Consolidated group reporting without separate systems.

The forwarders switching today aren't taking a risk. They're removing one.

Every month on a legacy system is a month your operation runs slower than it should. The decision isn't whether to modernise — it's whether to do it now or later.

One platform. Every module.
From the first quote to the final invoice.

Fragmented Systems & Silos

One Truth. One Platform. End-to-End Control.

Your platform processes shipments. It doesn't process the communications that surround them.  

Every RFQ, booking confirmation, carrier update, and vendor invoice arrives by email — and waits for a human to read, interpret, and re-enter it. Platforms built before AI existed were designed around that assumption. It's baked into the architecture. Your team isn't inefficient. Your software is a decade behind.  

  • Every inbound email requires manual reading, interpretation, and re-entry into the system  
  • Critical updates get buried, missed, or actioned too late  
  • Your fastest operations staff spend the most time on the lowest-value work  
Email in. Intent detected. Workflow triggered
Job record auto-populated — no re-entry required.

One data model. A quote becomes a shipment.
A shipment accrues costs that feed the invoice automatically. Your team enters data once.

Email Bridge identifies RFQs, booking confirmations, vendor invoices, and documents — and routes each to the correct workflow without manual intervention.  

Booking confirmations update the job record. Rate requests become pipeline quotations. Vendor invoices trigger accounting workflows. Nothing waits in an inbox.  

Exceptions and action items surface as operational alerts — not buried in reply threads. Your team sees what needs attention, not what arrived most recently.  

Stop managing systems. Start managing freight.

The forwarders scaling fastest right now aren't adding tools. They're running on a platform where the architecture does the work — one data model, one login, one monthly invoice for the entire operation.

Built for the way freight operations actually work — not the way they worked in 2010.

Trapped Data & Email Overload

Turn Your Inbox into Automated Workflows.

You find out about delays when your customer calls. By then, the cost has already been incurred.

Legacy platforms are milestone recorders. They log what carriers report. They don't analyse it, predict what it implies, or alert you before the implication becomes a cost. Proactive exception management in most legacy systems means a separate integration, a manual exception report, or a third-party tool you pay for additionally. None of that is proactive. It's just slower reactive.

  • Shipment exceptions are discovered after the fact — not flagged before they escalate  
  • Customer updates only go out when your team has time to send them  
  • Late exception handling hits margin: rebooking costs, penalties, expedited freight  
Predicted delay — flagged before it becomes a cost.
Origin → Risk detected → Action triggered.  

Know about the delay before your customer does. Act before the exception becomes a cost.  

Shipthis monitors carrier milestones and route conditions in real time — flagging exceptions before they become customer complaints or unplanned costs.  

Every milestone, every carrier, every mode — visible on one job record. No status calls. No manual chasing across carrier portals.

Customers receive proactive updates through the Customer Portal the moment a milestone changes — without your team sending a single status email.  

Stop discovering problems. Start preventing them.  

Proactive exception management isn't a feature you configure. It's what happens when a platform is built to understand your freight — not just record it.

Real-time visibility across every shipment, every carrier, every trade lane.     

Operational Blind Spots

From Reactive Firefighting to Proactive Control.

Jobs are closing with costs you haven't caught. That margin doesn't come back.  

Vendor invoices arrive after job close. Surcharges slip through without rate validation. Manual bill matching at scale introduces systematic errors — and errors mean margin loss that compounds silently across hundreds of jobs.  

Your platform costs more every year. The manual reconciliation it requires costs your finance team time every month. The leakage it fails to prevent costs your margin on every job. That's three costs for a system that was supposed to reduce them.

  • Vendor invoices arriving after job close mean missed costs with no recovery 
  • Manual rate validation at scale creates systematic billing errors  
  • Leakage compounds — small errors across high shipment volumes destroy margin  
 Live P&L per job — revenue, cost, margin in real time.  
 Vendor bill → rate validated → discrepancy flagged.  

100% of costs and revenues accounted before every job closes. Revenue leakage eliminated at the source.

Smart Book reads every vendor invoice, matches it to the correct job, and validates against your contracted tariff before the job closes. Discrepancies flagged immediately — not discovered in the next audit

Live revenue, cost, and margin on every job — updated automatically as costs accrue. No end-of-month surprises. No jobs closed at a loss you didn't see coming.

99.97% reconciliation accuracy across typical accounting documents — eliminating the manual checking that consumes your finance team every billing cycle.  

Every dollar in. Every dollar out. Accounted for before the job closes.  

Stop discovering margin loss after the fact. Smart Book closes the gap between what you should have earned and what you actually invoice — on every job, every time.  

GAAP-compliant. Multi-currency. Fully embedded into freight operations — not bolted on.     

Revenue Leakage & Billing Errors

Zero-Error Accounting and Financial Control.

Your platform was built before AI could read documents. Your team is still paying for that decision every day.  

Every MBL, HBL, AWB, invoice, and packing list that arrives needs to be read and re-entered manually — because your platform was designed in an era when that was the only option. That era ended. AI can extract 50+ fields from a freight document in under 10 seconds. Every platform built after AI became capable does this natively. Every platform built before it still requires your team to do it by hand.  

  • Every freight document requires manual field-by-field re-entry into the system  
  • Re-keying errors cascade — a wrong consignee on an HBL delays customs clearance  
  • High shipment volumes amplify the problem — more freight means more manual work, not less  
Drop the document. Fields extract in real time.
Shipment record populated — zero manual entry. 

50+ fields extracted per document. Under 10 seconds. Zero re-keying. Your team handles exceptions — not data entry.  

Drop any freight document — MBL, HBL, AWB, invoice, packing list, rate sheet — and Magic Drop extracts every critical field, validates the data, and populates your shipment record automatically.  

Data entered at quotation flows through to booking, operations, accounting, and customer portal automatically. One entry. Every module updated. No re-keying at any stage.  

Magic Drop handles PDFs, scanned documents, email attachments, and images — across any carrier, agent, or document format. No templates. No manual configuration per document type.

Your team should be managing freight. Not re-keying it.  

Every week spent on manual data entry is a week your competitors — running AI-native operations — are processing more shipments with the same headcount. Magic Drop handles the documents. Your team handles the decisions.  

AI-native document processing. Built into every workflow. Not bolted on as a feature.

Manual Data Entry Fatigue

Enter Data Once, Use It Everywhere.

Why Freight Forwarders Are Choosing Shipthis

Four reasons the decision becomes obvious.

Faster to go live. Fewer tools to manage. AI that's built in, not bolted on.
One price that doesn't change when your volume does.

Go live in 9 weeks, not 19 months.

Shipthis was built for freight forwarders from day one — not adapted from a generic ERP. Implementation is structured, guided, and fast. Most customers are fully operational within 8 weeks of signing. No six-figure consulting engagements. No 18-month configurations. No parallel-run nightmares.

LEGACY IMPLEMENTATION

  • 6-18 month configuration
  • Six-figure consulting fees
  • Parallel-run disruptions
  • Certified specialists required

SHIPTHIS IMPLEMENTATION

  • Live in 9 weeks, guaranteed
  • Structured, guided process
  • No business disruption
  • Named CSM, full support
9 weeks
Average go-live time
100+
Forwarders live globally
35+
Countries

Replace five tools with one platform.

The average mid-market freight forwarder runs a separate TMS, accounting software, CRM, customer portal, and rate management tool — each with its own login, its own data, and its own monthly invoice. Shipthis replaces all of them. Data flows end-to-end. Nothing gets lost between systems.

  • One login
  • One monthly invoice
  • One data model
  • End-to-end data flow

Built AI-native. Not AI as an afterthought.

Every legacy freight platform is adding AI features. None of them can add AI architecture. AI-native means AI is the foundation the system is built on — reading documents, processing emails, reconciling finances, and predicting pricing outcomes as core platform behaviour, not as a module you enable.

BOLT-ON AI

  • AI added after architecture was set
  • Separate module to enable and configure
  • Doesn't read your live operational data
  • Gap widens every year

SHIPTHIS AI-NATIVE

  • AI is the operational layer, not a feature
  • Runs across every workflow by default
  • Reads documents, emails, invoices in real time
  • Advantage compounds over time
Platforms built before AI existed can bolt on capabilities. They cannot rebuild their foundation. The gap between bolt-on AI and native AI widens every year.

One price. No surprises.

$89 per user, per month. Every module included. No per-transaction fees. No per-shipment surcharges. No surprise invoices when your shipment volume grows.

$89
per user / month
Every module. No hidden fees.
  • Shipment Operations
  • Accounting & Finance
  • Sales CRM
  • Quotation Management
  • Vendor Portal
  • Workflow & Automation
  • Warehouse Management
  • Tariff & Rate Management
25-user team — entire platform
$2,225 / month

The forwarders switching today aren't taking a risk. They're removing one.

Every month on a legacy system is a month your operation runs slower than it should.
The decision isn't whether to modernise — it's whether to do it now or later.

Trusted by logistics teams worldwide

See How Forwarders Scale with Shipthis

Real results from freight forwarding teams that replaced legacy systems with Shipthis.

Shipthis gives us full control over our logistics operations. The visibility and efficiency we have gained across all branches has been a game changer for how we run the business.

Result: Full operational visibility across all branches within 6 weeks of go-live.  

Read full case study →
Read full case study →
Before Shipthis, our shipment data lived in spreadsheets, email threads, and separate accounting tools, every shipment meant re-keying the same information three or four times. Shipthis brought quoting, operations, documentation, and billing into one system. The AI document parsing alone saves our team hours every week: MBLs and invoices get read and entered automatically instead of manually. And the white-label customer portal changed how our clients experience us,  We're handling noticeably more volume with the same team.

Result: Increased operational capacity without expanding the team. 

Read full case study →
Read full case study →

The New Standard for Customer Experience in Freight

Modernize your operations and give customers the speed, control, and simplicity of a truly digital workflow -  from quoting to delivery.

Easy Quoting & Rating
Quote. Compare. Book. Instantly.

Customers generate rates, choose options, and confirm shipments themselves — no emails or back-and-forth.

Real-Time Tracking
Live Status. Zero Guesswork.

Let customers follow every shipment with real-time milestones and updates from start to finish.

Documents & Collaboration
Everything in One Place.

Customers access documents, share files, and collaborate securely inside the portal — without long email threads.

Insights & Alerts
Stay Proactive. Not Reactive.

Give customers timely alerts, reports, and insights so they act early and avoid delays.

Your Brand. Their Control.

Deliver a modern, self-service portal fully branded as your own - so customers manage shipments on web or mobile, anytime, anywhere.

Total Connectivity. Zero Silos.

Shipthis connects your carriers, banks, government systems, customers, and legacy software into one continuous operational flow — through open APIs, EDI, and real-time data feeds. Your data moves. Your team doesn't have to move it.

Open APIs & Webhooks

Build on Shipthis. Connect Anything.  

Expose shipments, rates, invoices, warehouse data, and milestones through clean REST APIs and real-time webhooks — so every connected system stays in sync, automatically.

Carrier & EDI Connectivity

Live Carrier Data, No Manual Chasing.  

Direct feeds from airlines, shipping lines, port systems, and carrier networks through native EDI — live milestone updates without your team checking carrier portals one by one.  

Banking & Government Systems

Reconciliation and Compliance, Automated.  

Automated bank reconciliation, tax reporting, and regulatory submissions — including GST, ZATCA, and e-invoicing mandates — without the paper chase.

Legacy & ERP Bridge

Modernize Without the
Rip-and-Replace.  

Connect Shipthis to your existing ERP or legacy systems through open integrations — no risky migration project. Modernize at your own pace, one workflow at a time.

Reliable, extensible infrastructure for every connection.
Adapt Shipthis to your ecosystem with flexible integration options.

See the latest in Freight Forwarding from Shipthis

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Frequently Asked Questions

Quick answers to common questions about onboarding, pricing, integrations, and security.

Does Shipthis help reduce operational costs?

Yes. By eliminating manual data entry, consolidating multiple tools into one platform, and automating document processing and financial reconciliation, Shipthis customers typically see a 70%+ improvement in operational efficiency. Teams regularly handle 2x to 3x more shipment volume without adding headcount. Built-in margin tracking and real-time cost accruals also catch revenue leakage before jobs close — recovering money that typically disappears in the billing cycle.  

How much does Shipthis cost?

Shipthis is $89 per user, per month. Every module is included: freight operations, accounting, CRM, quoting, customer portal, warehouse management, and AI capabilities. There are no per-transaction fees, no per-shipment surcharges, and no module add-ons. A 25-user team pays $2,225 per month — for the complete platform.

Is Shipthis secure and compliant?

Yes. Shipthis is cloud-hosted on enterprise infrastructure with end-to-end encryption, role-based access controls, regular penetration testing, and automated backups. The platform supports GST, VAT, ZATCA, and multi-country customs compliance natively. ISO 27001 and SOC 2 Type II certifications are currently in progress, targeting Q3 2026. For security questionnaires or detailed compliance documentation, contact our security team directly.

Is Shipthis a CargoWise alternative?

Yes. Shipthis is a direct alternative to CargoWise, Magaya, and GoFreight — and to legacy in-house freight systems built before AI became capable.

All four platforms manage freight operations. Where they differ is architecture, pricing, and AI depth.

CargoWise charges per transaction and per module — costs that compound as shipment volume grows. Magaya and GoFreight serve similar mid-market segments but were built before AI-native automation was possible. Shipthis is built AI-native from the ground up: document processing, email automation, and financial reconciliation are embedded into every workflow — not added on top.

On pricing, Shipthis is $89 per user per month with every module included — operations, accounting, CRM, quoting, customer portal, warehouse, and AI. No per-transaction fees. No module add-ons.

On implementation, Shipthis customers go live in 8 weeks. For a full comparison, see how Shipthis compares to CargoWise, Magaya, and GoFreight →

How long does implementation take?

Most Shipthis customers are fully operational within 8 weeks of signing. Implementation includes data migration, system configuration, workflow setup, and team training — guided by a dedicated implementation team. We have structured implementation programs built from 100+ deployments across freight forwarders, NVOCCs, customs brokers, and 3PLs.

Does Shipthis support multi-branch and multi-entity operations?

Yes. Shipthis is built for multi-branch, multi-entity, multi-currency operations from the ground up. You can run separate branches with their own P&Ls, user access controls, and reporting — all visible from a single centralized dashboard. Branches can operate independently while management has full cross-entity visibility.

What regions and compliance frameworks does Shipthis support?

Shipthis serves freight forwarders across the Americas, Middle East, South Asia, and Southeast Asia. The platform supports regional tax compliance including GST (India), VAT (UAE, UK, EU), and ZATCA (Saudi Arabia). Customs documentation and trade compliance workflows are configurable by country and trade lane.

Does Shipthis integrate with carriers, banks, and government systems?

Yes. Shipthis integrates with 120+ carriers and tracking networks across air, sea, and road. Banking integrations support direct feeds for automatic reconciliation and payment processing. Government system integrations cover customs filing, eAWB submission to airlines, and regulatory reporting. REST APIs and webhooks allow custom integration with any third-party system.

Can Shipthis handle NVOCCs and customs brokers, not just freight forwarders?

Yes. Shipthis is purpose-built for freight forwarders, NVOCCs, customs brokers, and 3PLs. NVOCC workflows include HBL/MBL management, bill of lading issuance, FCL/LCL job management, and agent network coordination. Customs broker workflows include trade compliance, HS code management, duty calculation, and customs document generation.

What support do customers get after go-live?

Every Shipthis customer has access to a dedicated customer success team, product documentation, in-platform support, and a training library. We offer structured onboarding programs and ongoing support to ensure your team is fully operational — and continues to get value as your business grows.

Is Shipthis suitable for smaller freight forwarding businesses?

Shipthis is designed for freight forwarders in the 20–500 employee range, managing between 500 and 50,000 shipments per month. If you are below that range and growing, speak with our team — we can advise on fit and timing.

How does Shipthis handle large or complex enterprise implementations?

For enterprise and multi-country deployments, we bring in a specialist implementation governance partner to work alongside our team and yours. They take the lead on project management, requirement gathering, cross-functional coordination, and risk oversight, so you get a dedicated layer of execution accountability from day one.  

This model is designed for clients where timeline discipline and stakeholder alignment are non-negotiable. It keeps decision-making fast, reduces gaps between your business and technical teams, and gives your go-live the focused governance it needs.  

If your project warrants this approach, we'll introduce the right partner early in scoping — before a single requirement is written.  

Does Shipthis support multi-branch and multi-entity operations?

Yes. Shipthis is built for multi-branch, multi-entity, multi-currency operations from the ground up. You can run separate branches with their own P&Ls, user access controls, and reporting — all visible from a single centralized dashboard. Branches can operate independently while management has full cross-entity visibility.

What regions and compliance frameworks does Shipthis support?

Shipthis serves freight forwarders across the Americas, Middle East, South Asia, and Southeast Asia. The platform supports regional tax compliance including GST (India), VAT (UAE, UK, EU), and ZATCA (Saudi Arabia). Customs documentation and trade compliance workflows are configurable by country and trade lane.

Does Shipthis integrate with carriers, banks, and government systems?

Yes. Shipthis integrates with 120+ carriers and tracking networks across air, sea, and road. Banking integrations support direct feeds for automatic reconciliation and payment processing. Government system integrations cover customs filing, eAWB submission to airlines, and regulatory reporting. REST APIs and webhooks allow custom integration with any third-party system.

Can Shipthis handle NVOCCs and customs brokers, not just freight forwarders?

Yes. Shipthis is purpose-built for freight forwarders, NVOCCs, customs brokers, and 3PLs. NVOCC workflows include HBL/MBL management, bill of lading issuance, FCL/LCL job management, and agent network coordination. Customs broker workflows include trade compliance, HS code management, duty calculation, and customs document generation.

What support do customers get after go-live?

Every Shipthis customer has access to a dedicated customer success team, product documentation, in-platform support, and a training library. We offer structured onboarding programs and ongoing support to ensure your team is fully operational — and continues to get value as your business grows.

Is Shipthis suitable for smaller freight forwarding businesses?

Shipthis is designed for freight forwarders in the 20–500 employee range, managing between 500 and 50,000 shipments per month. If you are below that range and growing, speak with our team — we can advise on fit and timing.

How does Shipthis handle large or complex enterprise implementations?

For enterprise and multi-country deployments, we bring in a specialist implementation governance partner to work alongside our team and yours. They take the lead on project management, requirement gathering, cross-functional coordination, and risk oversight, so you get a dedicated layer of execution accountability from day one.

This model is designed for clients where timeline discipline and stakeholder alignment are non-negotiable. It keeps decision-making fast, reduces gaps between your business and technical teams, and gives your go-live the focused governance it needs.

If your project warrants this approach, we'll introduce the right partner early in scoping — before a single requirement is written.

Your Team Should Be Managing Freight. Not Software.

Book a demo and see how Shipthis gives your team full operational control — from the first quote to the final invoice — on one platform.

Most customers go live in 9 weeks. Every module is included from day one.