Freight forwarding software streamlines the end-to-end shipping workflow, helping you manage multiple parties such as shippers, carriers, and manufacturers from a single platform.
By improving coordination and communication, it supports efficient transportation management and keeps operations running smoothly.
Wondering which freight forwarding software to go for?
Freight forwarding software helps freight companies manage various functions such as cargo receipt, storage (or warehousing), and parcel delivery in real time.
It organizes shipments, streamlining cargo transfer by air, ground, or ocean carriers. This helps prevent setbacks when importing or exporting goods via air freight, ocean freight, rail transport, or other transport modes.
What’s more?
It optimizes the documentation and tracking process, which improves your operations, accounting, customer satisfaction, and more.
Did you know?
Logistics industry tools that completely handle shipments from quoting through billing are called Non-Vessel Operating Common Carrier (NVOCC) software.
Since you're now familiar with freight forwarding software let's discuss why your logistics company should invest in one.
Why Does My Freight Business Need Logistics Software?
Logistics software (including freight management software and transport management systems) isn’t just for logistics companies. It optimizes supply chain management and freight forwarding processes through a combination of valuable features, like:
Process automation in warehouse management and distribution centers reduces human error risk and improves transportation management.
A cross-platform user interface allows access from any device, helping a logistics provider increase operational efficiency on the go.
Analytics-based predictions and workflow management provide real-time and data-backed, actionable insights to help you make cost-effective decisions.
Customer portals update your clients about their shipments, providing a positive customer service experience.
Warehouse management simplifies storage efficiency by tracking inventory and providing restock notifications.
Workflow customization lets you optimize your freight operation and integrate relevant tools to drive your business forward.
Without these features, you need to rely on manual, time-consuming administrative processes that are prone to errors. This could slow down your logistics operation and reduce the trust and reliance customers have in your business.
Note: Freight management software typically manages your third-party carriers and outsourced freight suppliers. Whereas, the transport management system manages your employees, subcontracted drivers, and third-party carriers.
Let’s explore how to narrow in on the best freight forwarding software.
5 Things to Look for in Freight Forwarding Software
1. AI-powered Analytics
Leading freight forwarding platforms use AI-driven analytics to give you visibility beyond shipments. This helps you understand which lanes are most profitable, which customers deliver the highest value, and where time or money is slipping through the cracks.
With these actionable insights in one place, you can make faster, smarter decisions, optimize operations, and focus your efforts on the areas that drive real business growth.
2. User-Friendly Interface
Some of the best freight forwarding software, like Shipthis, keep all the data you need in one place. They help you assign custom actions at each stage and stay on top of your shipments with logistics timelines.
Moreover, an easy-to-use platform reduces training time and lets you focus on revenue-driving freight operations from the start.
3. Automations
An effective forwarding software should help you save time by automating tasks such as freight movement tracking, quote creation, and invoice sending.
This can help prevent human error and administrative delays in shipments, improving customer satisfaction.
4. Smart Documentation
Effective freight forwarding software automates the generation of necessary documents, like air waybills and bills of lading, to ensure effortless freight management.
This can help a forwarding agent or logistics company procure all the required shipping paperwork for global trade, compliance, and logistics processes.
Ideally, the tool can generate regulation-compliant documents. Like:
Being able to streamline the entire shipment process is a vital feature of your forwarding software. With this, you can create the best customized workflow for your freight forwarding company.
But why is this necessary?
A customizable workflow ensures that work goes off without a hitch, from when the client creates the shipment until its delivery.
For example, Shipthis's insightful dashboard makes it easy for employees to navigate complex business processes, view pending tasks, and identify high-priority assignments. This ensures shippers achieve optimal freight management and productivity.
So, which freight software should you, as a forwarder, use?
9 Best Freight Forwarding Software
Software solutions for freight forwarders are abundant, but these are some of the best software on the market:
Shipthis
Logitude World
GoFreight
Linbis Logistics Cloud Application
CargoWise
Fresa Gold
Magaya
Flexport
CSA Software
1. Shipthis
Shipthis offers a powerful, AI-driven, white-labeled freight forwarding software solution.
It covers all aspects of your freight forwarding operations, allowing you to effortlessly connect your organization's processes, functions, people, customers, and data.
Below are some of the features this all-in-one freight software and management system offers:
Key Features
Track & trace shipments across land, air, sea, rail, and yard in real-time with an efficient transportation management system (TMS).
Simplify global freight trade compliance, including customs compliance, border procedures, and more, to reduce the risk of penalties and errors.
Shipthis’s pricing starts at $89/per user/per month, and the software comes with a 30-day free trial.
2. Logitude World
Logitude World provides digital freight forwarding solutions to deliver services customized to your clients’ needs.
Here’s what Logitude has to offer:
Key Features
Use invoicing and collection tools to minimize the required work hours.
Track all key events, invoices, and accounts with the eAWB software.
Monitor key financials of your freight forwarding operations with profit/loss analysis tools.
Easily issue logistics quotes using the Customer Relationship Management (CRM) account.
Pricing
Logitude World offers three plans:
Smart: Starting at $75 per user per month
Professional: Starting at $99 per user per month
Enterprise: Pricing available upon request
3. GoFreight
GoFreight is a SaaS (software as a service) freight forwarding solution with dedicated customer service to resolve freight forwarder problems.
Let’s look at what GoFreight offers:
Key Features
Fulfill orders accurately and confirm bookings ahead of cargo-ready dates.
Avoid miscommunication through booking approvals via the customer portal.
Access real-time and detailed freight movement updates and maximize operational efficiency with GoFreight’s tracking API.
Simplify data entry by filing documents for customs compliance directly in the GoFreight platform.
Pricing
GoFreight’s pricing is available upon request. You can watch their demo to learn more about the software.
4. Linbis Logistics Cloud Application
Linbis Logistics is a cloud-based freight forwarding solution that makes supply chain and logistics industry operations easier, faster, and cost-effective.
Below are some of the best offerings from this cloud-based software:
Key Features
Streamline day-to-day operations and manage freight forwarding business deals.
Access real-time tracking data for easy forwarder decision-making.
Send quotations using automatically generated freight rates for various transport modes, including air, ground, or sea freight.
Schedule, manage, and track pickup and delivery orders and generate all required documentation.
Pricing
Startup: Starting at $150 per user per month
Premium: Starting at $299 per user per month
Enterprise: Pricing available upon request
5. CargoWise
CargoWise from Wisetech Global is a logistics solution that helps optimize freight operations.
Its highlights include:
Key Features
Monitor the status of goods, orders, and shipments.
Apply multi-currency job charges using tariffs, supplier costs, and special freight rates stored in the freight forwarding system.
Create workflows to trigger alerts for potential fines or fees (for example, demurrage for using a container beyond the allowable free time).
Streamline processes with a flexible integration interface.
Pricing
CargoWise offers a free demo, but its pricing is only available upon request.
6. Fresa Gold
Fresa offers users a web-based ERP designed to help efficiently organize, manage, and monitor businesses.
Below are some of its key offerings:
Key Features
Access a web-based ERP for managing logistics that works on Internet Explorer, Edge, Chrome, Firefox, and Safari.
Track shipment in real time on the website.
Prepare shipping and financial documents based on provisional entries, like the cargo manifest or customer and agent invoices.
Generate dynamic reports to review productivity and sales.
Pricing
Pricing is available upon request. You can opt for a 30-minute demo to learn more about the software.
7. Magaya
The Magaya Digital Freight Platform provides users with an extensible suite of automation solutions.
Magaya offers the following features:
Key Features
Provide customers with complete tracking visibility from quotes to shipment management and beyond.
Digitize and simplify rate management for easy access.
Convert data from purchase orders into pickup orders, warehouse receipts, or bills.
Accelerate customs clearance and stay compliant using a United States Customs-certified platform.
Pricing
Pricing is available upon scheduling a consultation, including a six-minute virtual tour of the software.
8. Flexport
Flexport connects every step of global logistics from factory to customer — helping businesses ship anywhere, sell everywhere, and scale faster.
Flexport offers the following features:
Key Features
Lets you track shipments in real time across ocean, air, and ground freight from a single, unified dashboard.
Helps you manage bookings, documentation, compliance, and carrier assignments in one place, reducing manual effort and errors.
Supports configurable dashboards and KPIs, so you can monitor what matters most — from carrier performance to delivery timelines.
Enables seamless collaboration with built-in messaging and shared views for teams, partners, and stakeholders.
Pricing
Pricing is available upon scheduling a consultation.
9. CSA Software
CSA Software delivers comprehensive freight management solutions designed to support every aspect of a freight business.
Key Features
Manage bookings, tracking, documentation, and delivery from a single platform.
Automate filings, manifests, and trade paperwork to reduce errors and delays.
Access built-in financial workflows for billing, payables, and profitability tracking by job.
Centralize records for shippers, agents, and carriers with full shipment history.
Pricing
CSA software offers a free demo. However, pricing is only available upon request.
Now that you know what’s available, let’s look at how to narrow in on the best freight forwarding software.
Have more questions about freight management software?
Freight Forwarding Software FAQs
1. Do I Need Technical Knowledge to Use a Freight Forwarding System?
Ideally, you wouldn’t need technical knowledge to use freight forwarding software.
A software service provider, like Shipthis, has a user-friendly interface that makes navigating operations and freight management easy. They also provide a free trial or demo to help you get comfortable with using the management software.
2. Which Are the Most Popular Types of Freight Forwarding Services?
Popular types of freight forwarding operations include:
3. Does Freight Forwarding Software Improve Supply Chain Management?
Freight forwarding software strengthens supply chain management by bringing shipment data, documentation, and communication into one centralized platform. This reduces manual work, errors, and delays. With real-time tracking and automated updates, it improves end-to-end visibility, enabling faster decisions, better planning, and more efficient operations.
Choosing the Right Freight Forwarding Software
It’s best to choose a provider with a freight management system that caters to your organization’s needs while optimizing your logistics process.
Disruptions and problems can arise anytime in the freight forwarding industry. That’s why communication and coordination are essential.
You need software that'll speed up your freight operation, provide visibility, and help solve disruptions — like Shipthis.
Shipthis empowers the digitization of freight forwarders, giving you a competitive edge in the freight forwarding industry.
